Mahindra Satyam Recruitment 2013|Mahindra Satyam BPO Jobs in Hyderabad
Job Posted Date: 2013-07-15 |
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Best IT Jobs,Urgent Openings.Upload Your Resume Name: Satyam BPO Limited
Walk-in On 15th to 20th July 2013 From 9:00 AM in Hyderabad
Technical Support
In this role it is expected that the Technical Support Associate answers calls from customers requiring assistance.
Each call will last on an average minutes and will comprise diagnosis of the problem and troubleshooting.
Each call is expected to end in complete resolution for the customer.
The Customer Support Associate needs to use defined escalation path at appropriate times for timely customer issue resolution.
The associate needs to have a clear understanding of the support policies & Call quality requirements and should be able to deliver appropriate solution ensuring customer satisfaction.
Typing skill minimum 30wpm.
Flexible to work in Nite Rotation shifts.
Qualification : 10+2, Graduation B.Com, B.Sc, B.A, B.Tech
NOTE:
Looking for immediate joinee or max 30 days.
Walk-in Address Mahindra Satyam BSG Ltd. Special Economic Zone Ground Floor, Tower SEZ,
Note: Submit Your Resume |
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